Corporate Culture

March 15, 2022

There are a lot of trends developing around corporate culture as companies explore ways to engage employees in what is becoming a permanently remote workforce, and attract new talent.

In a recent article from SHRM, Marissa Andrada, Chipotle Mexican Grill’s chief diversity, inclusion and people officer, and Kelly McCulloch, chief people officer at Taco Bell, shared 14 trends they saw in 2021.

Our favorites include:

  • Show employees the company’s purpose beyond profits
  • Create an organization that rewards internal talent
  • Offer opportunities to learn and grow
  • Watch out for the mental well-being of workers
  • Participate in a power shift to employees

Organizations can no longer dictate the culture of an organization – to be successful and combat the Great Resignation, the culture has to be informed and led by employees.

Andrada shared with SHRM, “The role of the HR department is no longer primarily administrative….but is instead about engaging and retaining employees. ‘What experience are we creating for people in the organization? The power shift has gone from the organization to the employee.’”

According to the American Psychological Association’s 2021 Work and Well-being Survey of 1,501 U.S. adult workers, 79% of employees had experienced work-related stress in the month before the survey.

McCulloch shared with SHRM, “Taco Bell recently took action to help employees find a therapist by creating a no-charge teletherapy program. Under the program, which is being tested now, employees, whether corporate or front-line, can make unlimited appointments to meet virtually with a therapist.”

Our CEO Lisa First-Willis recently shared in an article published by the Building Service Contractors Association International (BSCAI) that one of the easiest ways to combat the Great Resignation is to hire within – rewarding internal talent and providing professional development opportunities to learn and grow will help develop an employee-focused culture.

She acknowledges that sometimes it can be a struggle to find an existing team member with the right skillset for the vacant role, so an internal hiring strategy has to be developed with intentional planning that includes doubling down on training and upskilling opportunities.

Additionally, she shared that according to Indeed, the following are benefits of upskilling:

  • Increased employee satisfaction and motivation
  • More morale in the workplace
  • Company growth because of a more productive workforce
  • Stronger employee loyalty and decreased turnover because employees feel invested in
  • Improved efficiency in the workplace
  • Increased ability to introduce new procedures and projects without losing workplace efficiency

When a company is driven by its values and not by profits and values the input and contributions of its employees, they will realize greater success in overcoming the challenges faced by COVID-19 pandemic and the Great Resignation.

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