Our country has seen an increase in hate directed at minority groups. Sexism. Racism. Anti-Asian. Anti-LGBTQ. And, the workplace is not immune to this hatred.
Many workplaces, unfortunately, are not a place of respect and civility, period.
According to Forbes, “Research suggests that over the past 10 years, more than 75% of all employees have experienced some level of incivility from their coworkers, supervisors or customers in their workplace.”
Hostility in the workplace can affect morale and productivity for employees even when they aren’t the target and can have a significant impact on employee retention.
Updated policies and sensitivity training are good solutions that can be effective in minimizing hostility in the workplace, but we share three ways employers can foster civility in the workplace.
- Diverse hiring and advancement.
- Hatred is often driven by fear of the unknown and rooted in false narratives. For those representing the minority in the workplace, the fear and angst that comes with verbal abuse and biased treatment, can be devastating. Employers can address this by increasing representation across all minority groups, and not just in lower-level positions. Increased representation in positions of power help companies to establish and maintain a culture and workplace environment that is inclusive for all.
- Ask questions.
- From the creation of a new committee or the formation of a project team, to the development of a new policy or the issuing of a statement, employees should ask questions when something doesn’t seem fair and inclusive. Are all groups represented? Was a diverse representation of employees included in the creation of the policy or statement? Is there an opportunity for a new approach that is more inclusive? Unintentional bias can prevent progress and it can take one employee to ask a question that could raise awareness of an overlooked opportunity or misstep.
- Show empathy for others.
- When a situation arises, whether in the workplace or not, those not directly impacted can make a difference simply by recognizing the challenge someone might be facing. Sensitivity and empathy for what others may be feeling or experiencing can positively impact the morale and inclusivity of all employees. Don’t assume to know how someone is feeling. Acknowledging a current event or situation can be enough to make a marginalized employee feel seen and supported.
Creating an inclusive, civil workplace is the key to talent retention and increased productivity. Contact us today to learn about how Truvelop can help you foster ongoing communication, dialogue, and engagement with employees.