As shared in an article published by LinkedIn, surveys have found that only 16% of employees identify “cool workspace, free food, and game rooms” as important to their work experience, while 58% define the employee experience as being empowered and trusted by their management.
The key? A strong manager.
While many companies aim to retain employees with increased benefits, pay, and even workplace flexibility, most employees are seeking a good relationship with their manager. Managers who empower employees and take the time to build a trusted relationship will be more successful at retaining employees.
Unfortunately, too many companies fail to invest in management training. To be sure, companies increasingly provide professional development and advancement programs, particularly those that focus on women and people of color and even provide executive coaching for its senior leadership. Employees are “rewarded” by promotions to management positions, but while they have the skills and experience to fulfill the goals of the department or team, they may not have what it takes to be an effective manager.
Employees don’t leave companies. They leave managers.
If companies want to solve for retention and win the war on talent in 2023, they need to invest in management coaching.
What makes a good manager?
- Ability to be agile and adaptive. We live in a fast-paced world so managers have to be able to pivot and adjust as needed and effectively guide employees through the change.
- Communication. Effective managers communicate. Often and facilitate clear lines for two-way communication. Employees want a voice. They want to feel valued.
- Commitment to coaching. Employees don’t want to be a cog in the machine. Managers need to work with employees to establish goals, develop a plan to achieve those goals, revisit the goals frequently and providing employees with resources to accomplish their goals. Skills development is important, but encouragement, guidance and mentorship are just as important.
Contact us today to learn more about our modern approach to performance management and development and how it solves for retention. Don’t just take our word for it, see what our Customers have to say.