Frontline, hourly workers represent 60% of the workforce, but with increasing vacancies due to an aging workforce and a competitive workforce, companies need to focus on engaging and developing employees to drive retention.
The United States Census Bureau states that nearly one-fourth of the manufacturing workforce is age 55 or older.
As turnover increases, remaining employees feel overworked and undervalued, and begin seeking other career opportunities.
According to an article from The HR Digest, “Workers in the hospitality, retail, and other industries hit hard by the pandemic are searching for transfer skills into high-growth industries. As indicated by the U.S. Chamber survey, 46% of Americans previously employees in the retail, hospitality industry are now looking to switch industries.”
In order for companies with high numbers of frontline workers to reduce turnover, they need to provide more frequent attention to existing employees.
Research from the World Economic Forum (WEF) finds that half of all employees around the world need to upskill or reskill by 2025 to embrace new responsibilities driven by automation and new technologies.
Even if the employee doesn’t show a desire for reskilling or upskilling, employers may be overlooking opportunities to develop employees to meet future demands that will be hard to meet without the right-skilled employees.
Employers looking to attract and retain frontline workers, shouldn’t overlook the benefit of providing professional development opportunities so that employees are prepared for the future of work and remain engaged.
With the Truvelop app, managers can analyze team performance and determine gaps and opportunities.
Frequent, ongoing, two-way communication can help a distributed workforce feel valued. Additionally, employees who have strong relationships with their managers, are more likely to talk to their managers about goals and growth opportunities rather than look elsewhere.
Develop goals, revisit them often and adjust as necessary, and work together to create a plan for achieving those goals. Using the mobile app, frontline workers can remain in communication with their managers and managers can better track performance and progress.
Contact us today to learn more about our modern approach to performance management and development and how it solves for retention. Don’t just take our word for it, see what our Customers have to say.
